Privacy Policy

Effective Date: 1/2/2025

Outsourcing Direct respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including your consent to receive SMS messages.

Information We Collect

• Personal Information: Name, phone number, email address, and other details provided via phone conversations.
• Non-Personal Information: IP address, browser type, and usage data collected for website analytics.
• Communication Data: SMS opt-in records, customer inquiries, and service-related interactions.

How We Use Your Information

We use your information to:

• Provide outsourcing services and respond to customer inquiries.
• Send SMS notifications regarding account updates, service alerts, and support assistance.
• Improve our services and customer interactions.

SMS Consent and Communication

By providing verbal consent during a phone conversation with Outsourcing Direct, you agree to receive SMS messages related to service updates and account notifications. Message frequency varies. Message & data rates may apply. Reply STOP to cancel, HELP for support.
Your mobile opt-in data will not be shared with third parties. Mobile opt-in data is used exclusively for communications between you and Outsourcing Direct.

Data Sharing and Protection

We do not sell or share your personal data with third parties for marketing purposes. However, we may share information with:

• Service Providers: Third-party vendors assisting with communication, billing, or customer support.
• Legal Compliance: If required by law, regulatory authorities, or to protect our rights.

Your Rights

You have the right to:

• Access, update, or request deletion of your personal information.
• Opt-out of SMS messages at any time by replying STOP.
• Request more details about how we process your data.

Security Measures

We implement security measures to protect your information, but no data transmission over the internet is 100% secure.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

For privacy-related inquiries, contact:

• Email: [email protected]
• Phone: (949) 391-7170
• Website: https://outsourcingdirect.net/privacy-policy